DOUTHART, V.; GALVEZ, D.; KLOP, D. Commuter Expectation and Experience with Modernized Public Transport: Toward a Commuter Satisfaction Model . The QUEST: Journal of Multidisciplinary Research and Development, [S. l.], v. 4, n. 2, 2025. DOI: 10.60008/thequest.v4i2.270. Disponível em: https://neust.journalintellect.com/quest/article/view/270. Acesso em: 11 mar. 2026.