RUBIO, J. C.; LAMSON, J. C.; RYAN ROSE, G.; AGUSTIN, N. Investigating the Mediating Effect of the Technology Readiness Index on the Relationship Between Customer Sociodemographic Profile and Net Promoter Score of a Government Bank in the Philippines. The QUEST: Journal of Multidisciplinary Research and Development, [S. l.], v. 4, n. 2, 2025. DOI: 10.60008/thequest.v4i2.290. Disponível em: https://neust.journalintellect.com/quest/article/view/290. Acesso em: 30 apr. 2026.