SAHAGUN, M. A.; FLORES, J.; JOCSON, J. Utilizing Google Map Reviews and Sentiment Analysis: Knowing Customer Experience in Coffee Shops. The QUEST: Journal of Multidisciplinary Research and Development, [S. l.], v. 1, n. 2, 2022. DOI: 10.60008/thequest.v1i2.29. Disponível em: https://neust.journalintellect.com/quest/article/view/29. Acesso em: 29 mar. 2024.