Competency Assessment of NIA UPRIIS Administrative and Finance Employees: Basis for Competency-Based Human Resource Development Program

Abstract

This research study is focused mainly on the assessment of key competency areas of Administrative and Finance Division (AFD) personnel at the National Irrigation Administration – Upper Pampanga River Integrated Irrigation Systems (NIA UPRIIS). This study involves the application of descriptive type of Research and formulation of analysis and interpretation of data acquired using the Accidental Sampling Methods. The respondents were 50 current AFD personnel of NIA UPRIIS. A survey questionnaire adopted from the standardized Competency Assessment Form of the said Agency was the main instrument used in data gathering. All data and information gathered from the respondents were tallied, analyzed and interpreted using various statistical tools and techniques. The findings of this study show that the employees are very good and highly competent in terms of the performance of regular or assigned duties diligently and in the timely manner, asking follow-up questions to clarify/confirm understanding, and being ready and open to receive communication. They also have high competence when it comes to identifying the name and location of different offices, discussing NIA’s VMGO to the Agency’s stakeholders, and following appropriate template when drafting routine correspondences. The areas that need improvement include breaking down a complex system into its component parts and process, as well as beginning document with relevant and interesting introduction and ending it with clear conclusion/summary. Through the Human Resource Unit and Training and Education Team (TET), NIA UPRIIS AFD shall conduct the following human resource development program based on the competency assessment of its personnel. As an ISO-certified government agency, the Knowledge Management Team (KMT) of NIA UPRIIS shall work closely with TET in terms of securing the copies of training materials and Training Completion Reports for reference. This study may also serve as a benchmark for future research undertakings about the topics that are related to this study.