Vol. 2 No. 3 (2023): December Special Issue of The QUEST: Journal of Multidisciplinary Research and Development

Artificial Intelligence and Its Impact to the Operations of Enterprises: Basis for Strategic Plan

Shidong Zhang
LongYingZhiDa (Beijing) Information & Technology Co. Ltd.
Jet Aquino
Nueva Ecija University of Science and Technology

Published 12/30/2023


  • Artificial Intelligence; Enterprise Management; Employment

How to Cite

Zhang, S., & Aquino, J. (2023). Artificial Intelligence and Its Impact to the Operations of Enterprises: Basis for Strategic Plan. The QUEST: Journal of Multidisciplinary Research and Development, 2(3). https://doi.org/10.60008/thequest.v2i3.98


Artificial intelligence has had a profound impact on the production and operation management of enterprises, including human resource management, financial management, production management, and decision-making assistance. Artificial intelligence can improve production and management efficiency, and reduce costs. It can improve the quality and specialization level of financial information processing, achieve intelligent financial management, and improve the efficiency and accuracy of financial management. The development of artificial intelligence may have an impact and crowding out effect on jobs with primary repetitive standardized processes, leading to a reduction and adjustment of some positions, while also providing new employment opportunities. The application of artificial intelligence in production and operation management can strengthen enterprise supply chain management, improve quality inspection efficiency, reduce operating costs, improve production efficiency, enhance the scientificity of enterprise management, thereby improving management efficiency and economic benefits, and promoting enterprise development and competitiveness. At the same time, it is necessary to pay attention to data security management and privacy protection, reduce the cost of using and maintaining artificial intelligence, continuously improve and perfect artificial intelligence tools, effectively enhance the use of artificial intelligence in accordance with regulations, and pay attention to the risk of personnel unemployment caused by the application of artificial intelligence.

Therefore, it is suggested that senior leaders of enterprises should attach great importance to the application of artificial intelligence, increase funding, provide budget support and resource investment, strengthen data quality management and customized analysis capabilities, reduce usage and maintenance costs, promote human-machine cooperation, strengthen the application of artificial intelligence in business management, attach importance to employee training and transformation support, and pay attention to technological development trends, optimize and expand application scenarios, Actively explore and apply artificial intelligence tools to enhance the competitiveness of enterprises.

The government should formulate relevant policies and regulations, strengthen education and training support, promote the development of the artificial intelligence industry, strengthen international cooperation and exchanges, formulate policies to promote employment and social security systems, encourage innovation and entrepreneurship, strengthen supervision and regulation, and promote the comprehensive application of artificial intelligence in enterprise management.

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